St Ann's Luzern School

Refund Policy

Refund Policy

We aim to maintain transparency and fairness in all refund-related matters.

1. Admission Fee

Admission, registration, or application fees are strictly non-refundable in all cases.

2. Tuition Fee

– Withdrawal within the first 30 calendar days of the academic year may be eligible for a pro‑rata refund, minus administrative charges.
– No refunds on tuition after the initial 30-day period.

3. Auxiliary Services (Transport, Activity Fee, etc.)

Refunds on transport or activity fees will be considered based on usage and timing of withdrawal.

4. Refund Procedure

– Submit a written refund request to the school office.
– Approved refunds will be processed via bank transfer within 15–20 working days.
– Refunds will be issued to the original payment method unless otherwise instructed.

5. Modification Rights

The School reserves the right to modify this refund policy at any time. Current policies will always be publicly available.

Contact stannsluzernschool@gmail.com for assistance with a refund request.